Zippyshare technobabble once again. :-)

Hey Folks,

We owe You some information about any issues with our website You might have encountered lately. We talk about the following:

– slow speeds on some of the servers

– long waiting time for the download to begin after the download button is clicked

– missing links after the upload process

All of this was an effect of a policy change on our hosters side. The changes prevented us from upgrading our infrastructure as we had to check for other offers. As we couldn’t add hardware for some time the load on our currenet servers peaked.

Good news is that we were able to get a good agreement for some decent new hardware from another hoster. We got the first batch just 2 days ago and started the migration of a few of the most loaded and failure prone servers. If everything goes as planned Zippyshare will be back to its usual top performance by the end of the month.

Keep You fingers crossed and give us some time to get the job done. :-)

Edit 14.10.2012: www7/8/9 – data migration process started – ETR: 96h or more

Edit 15.10.2012: www10/11/12 – data migration process started – ETR: 96h

Edit 16.10.2012: www21/22/23/24 – data migration process started – ETR: 96h

Edit 16.10.2012: www17/18/19/20 – 107 inodes to go – 1100 already checked – ETR: 24-48h + time needed to data migration (we will not risk losing any more data by putting the server online when we don’t know what caused data corruption in the first place – everything in megaCLI looks ok)

Edit 17.10.2012: An update about 7/8/9, 21/22/23/24 – the DNS entries have been altered to point to the new machines. Not all of the data has been migrated till now. This means that some of the data on the servers will be not accessible for some time. No we are not completly crazy I can assure You. :-) The old servers where overloaed and where down for about 50% of the time so we decided to move some data to a new machine, redirect the traffic and move the rest “in background”. For the next 48h You might encounter files which after download have 0kb size. Don’t worry the file hasn’t been migrated from the old server. Just try again in a few hours time. We do our best to keep it as comfortable for You guys as we can. It will still be a bumpy ride unfortunately.

Edit 18/19.10.2012: 17/18/19/20 – up! 7/8/9, 10/11/12, 21/22/23/24 – has been successfully migrated. We got the second batch of new servers.

Edit 20.10.2012: We just started moving data from 1/2/3, 4/5/6, 13/14/15/16, 17/18/19/20, 25/26/27/28.

Edit 21.10.2012: 17/18/19/20 – has been successfully migrated.

Edit 25.10.2012: 13/14/15/16, 25/26/27/28 – has been successfully migrated.

Edit 28.10.2012: 1/2, 5/6 – has been successfully migrated.

Edit 29.10.2012: 3/4 – has been successfully migrated.

Edit 01.11.2012: Some users reported problems with file downloads (incomplete downloads, connections drop, timeouts etc.)… we have reconfigured our servers a bit, please report us any issues You might encounter

Edit 7.11.2012: www3/4 still fsck (it’s not a bug it’s a feature) :-/

Edit 10.11.2012: We got the third (last one) batch of new servers. We just started moving data from:
www29/30/31/32, 33/34/35/36, 37/28/39/40, 41/42/43/44, 63/64 – only data migration – ETR: 96h
www65/66 – the DNS entries have been altered to point to the new machines. For the next 48h You might encounter files which after download have 0kb size. Don’t worry the file hasn’t been migrated from the old server. Just try again in a few hours time.

Edit 12.11.2012: 65/66 – has been successfully migrated.

Edit 13.11.2012: www45/46/47/48/49/50/51/52 – has been successfully migrated.

Edit 14.11.2012: www29/30/31/32, 33/34/35/36, 37/28/39/40, 41/42/43/44, 63/64 – has been successfully migrated.

Edit 15.11.2012: Holly shit, reCaptcha everywhere… sorry folks, we are testing a theory about file downloads by some “automatic software” which cause very high load on our servers. We hope that the reCaptcha will be only a temporary solution.

Edit 20.11.2012: www3/4 – It’s Alive! :D No data lost, but it was a bit humiliating downtime for us. :/

Edit 30.11.2012: We just added another 10gbps to one of our aggregation switches to prevent congestion in peak hours. What this means for you? Better download speeds of course. :)

Edit 1.12.2012: www53/54/55/56/57 – has been successfully migrated.

Edit 9.12.2012: New servers added into load balancer, now, please give a warm welcome to www67/68/69/70/71/72/73/74… more to come. ;)

Edit 26.01.2013: New server added into load balancer, please give a warm welcome to www75/76

214 responses to "Zippyshare technobabble once again. :-)"

  1. Trod

    Thanks for the update, it makes a huge change in the level of frustration. Most hosts can’t be bothered.

    Thanks again.

    Reply
  2. gus1000

    The people of Blizzard Entertainment could cut away from you a disk, in terms of information policy:D you tell us what is going on at least! Blizzard consoled only with “the problem is known and we are working on it” ZS Thx for the great work :D greets from Germany! :D

    Reply
  3. Martin V

    I click on the link- I get the zippy download page- I click on ‘DownlOAD’ AND ALL THAT HAPPENS is that a new window (same one) open again but download does not start.. wozzup ??
    love zippy but ti’s not workin for me now :-( snif

    Reply
  4. Claydon

    im having the same problem i click download and the same window opens but the download doesnt start…..very frustatating…. hope you get the problem sorted soon…..love zippy the best uploader there is

    Reply
  5. QOOLOS

    Good luck in restoring the data! I can understand it’s a HUGE waste of time do migrate the amount of data you’re storing!

    Reply
  6. Andy

    You have a support beyond compare.
    Only few companies have such support.
    Most would just do things behind curtains and refuse to disclose ANY possible detail about it.

    Simply fantastic. You guys do not have to strive to be the best, you ARE the best.

    Reply
  7. MARCO

    Hey… Love zippyshare, But there is a recent problem where I go to the page of the zippyshare download… and when I click download it just refreshes the page again and the download pop up window does not come up (just the same page) Is there something I should get rid of on my computer to make it work properly?!? Sometimes (usually @night) I do it again with the same file… and it works. Don’t get it. Any help I’d appreciate greatly. Thankyou Z.S

    Edit by admin: Hey MARCO, please try now.

    Reply
  8. Jewelz

    I keep getting the same problem as you guys. It just refreshes the page and no download window/link appears. Some of the links i tried were www18 www17 etc, which i thought had been succesfully migrated?

    Must be a crazy time for you guys at ZS, big respect for all the input and effort going into resolving this. Thanks for the constant updates and info, all the best in sorting it.

    Edit by admin: Hey Jewelz, please try now.

    Reply
  9. Carl

    O M G ! You guys are really the BEST.

    I recently today (very recently) were able to access a file (the page of the link) but could not download, after re-trying it failed loading the page at all, as some others apparently also experiencing. It kept doing that, no matter what I tried (because I always thought the problem was at my end). After about 15-20 minutes, page was suddenly loading up and the download worked flawlessly!

    First time I experienced a bit of the bumpy ride, but I needed to only wait maximum 30 minutes! Worth it !
    Server was: www32
    If others experience problem on this server, give it some time. These guys work as hard as they can!
    Res-pect.
    Thanks.

    Reply
  10. Jewelz

    Hey

    Again, hats off to the exellent service and support from all you guys! I have not yet been on my computer to check but issomething i will definitely do tomorro

    Reply
  11. Vince

    sup guys..

    why is the downloadspeed at 19 kb/s limited?

    i downloaded some files from different servers and at every file the same problem.. only 19 kb/s :(

    i’m using linux mint 13 and the google chrome 22.0.1229.94 browser

    can you dig the problem up?

    Reply
  12. spike

    not working correct today:
    44 terminates uopload
    25 terminates uopload
    20 terminates uopload
    8 gives no link after upload

    Working good today:
    3-11-14-22-35-36-37-39-66

    Reply
  13. MARCO

    THANKYOU ADMIN…. SO FAR IT WORKS ON MY END DOWNLOADING. I see some cry baby comments on here, Guys relax… It is a free site aND YOU ARE BASICALLY GETTING FREE TRAXX… I’m sure the individuals behind zippyshare are trying their best to make it operate properly… Which they really do not have too. Thanx Z.S. Any future problems, I will contact you immediately!!!

    Reply
  14. kris1986k

    neither cry babies nor sycopath…..its halloween
    they cosplayed as ‘emo kids’

    on my side everything running smooth, getting almost max speed
    3 or 4 files out of ~3300 act like 0 KB files…but thats not even 1% lol

    P.S. found some girls panties in the folder ‘Public’ …trick or treat? :P

    Reply
  15. johny sac

    thanks for the update.

    Also, those experiencing slow downloads please be smart and use a download accelerator such as IDM, jdownloader etc.

    Those that have problems when clicking download it’s an addon issue with the site, so far I get that if I use pop up blockers such as “ghostery” and sometimes with “adblock plus” too, so create exceptions for zippyshare or and then it should work.

    Reply
  16. kelvin

    Is it the problem on my side that I successfully start downloading (at around 200+k/s) from time to time but the download stops before it is completed? What can I do?

    Reply
  17. Lemon87

    Thanks for letting us know! It is most great to know what is happening and when it is expected to be sorted. Clear communication is the best!

    Reply
  18. JT

    @johny sac
    Please be smart and realise that the slow download has something to do with Zippy servers/connection/hoster/migration/whatever, not with the users. Using download accelerator won’t help since the problem is at Zippy’s end. Waiting Zippy to fix the problem is the only way to solve it.

    Reply
  19. Lemuria

    Hello! I want to know to the admins that I can’t download any file of Zippyshare with the JDownloader. I don’t know if it’s a problem of the host or the program, and I want to note (don’t know if this was already told) that sometimes the download starts with 2kbps or less and I can’t download the file. Hope you can solve it!

    Reply
  20. Spike

    I’ve had 2 incomplete downloads yesterday, both files >100MB. No problems with smaller files.
    www1 and www3 cannot be accessed at this moment.

    Zippy uploader often crashes and doesn’t save the links then.
    Would it be a problem to have another policy on this in a future version of the Uploader. Maybe save every link directly after the upload in an own .txt-File and at the end save a summary of all links in an additional .txt-file?
    The uploader most of the time crashes with an “Socket error 10053″. This seems to be the case when the upload server hat a problem. It also occurs when my router has it’s every-24h-reset-of-connection.

    Reply
  21. plmj

    1st of all many thanks to ZS team for great service!
    I confirm masterM statement, at the moment server 4 seems to be offline (yesterday already it suffered some hiccups, indeed it was available only now and then)
    Brgds!

    Reply
  22. Aştî

    After a lot of patience I still have problems with many download links.
    It is impossible to download, and when it does work, it takes 3 years.

    I am looking for alternative site now.

    Goodbye Zippyshare :(

    Reply
  23. Spike

    www1-4 still unreachable at this moment.
    There is another (little) problem since some days: special characters in file and folder names, like “ö” or “ä” etc. are not accepted any more. If there are older files with an “ö” this “ö” is kept only until you change the file/folder name.
    If you have a folder like “Köln” and change the name of this one it looks this way: “Köln”

    BTW: I have no problems like Aştî, the downloads are fast, although some servers have a longer reaction time (i.e. www41-44).
    In case of www41-44 it is 1-2 minutes to load the download page and another 1-2 minutes after clicking on “Download now” until you the the download window of your browser (tested at this moment with www41 and google chrome, but it’s the same with Firefox).

    Reply
  24. Spike

    www41-44 “0B server problem”…
    www1-4 completely off
    www21-24 also have problems

    Does anyone know how to sort folders in alphabetical order in the Public Profile? Is this possible at all?

    Reply
  25. John

    Connection dropped significantly. My download speed was 5-10KB/s :(
    I didn’t have any problem with other sites though. I could even download a 200-something MB NVIDIA driver at 10-15MB/s

    Reply
  26. Spike

    @ kris
    no problem :) just reporting… => 8th day off.
    and wondering…
    normally it’s just 48h ’til servers are back, but this one seems to need more time…
    I still have enough tea in the house ;)
    but the file I wanna have reaches it’s 30day-period shortly…

    and of course it would be interesting for me and probably for other users to know what the problem is and to know if we need to upload some files on www3/4 again…

    Reply
  27. Danny

    I unfortunately am still getting around 50-60kbps compared to the awesome speed I am so used to. I guess this will take more time…cheers and hope to see shares zip back soon ;)

    Reply
  28. Fred Val

    - www1 out no connection ?
    – www3 & 4 out no connection ?
    – www25 out no connection ?
    – “Edit 12.11.2012: 65/66 – has been successfully migrated.” ??? www66 File has expired and does not exist anymore on this server ???

    Reply
  29. Fred Val

    www1, www3, www4, www25, www66 …. my files disappear 1 by 1 :( what happens? ??? (It is my second comment, I hope that this one will not be ignored) Thanks.

    Reply
  30. :O

    Sadly today my downloads are capped at 100Kb/s after the recaptcha was introduced.
    I always had good speeds before ( 1-4 MB/s ).
    :(

    Edit by admin:
    We have not introduced any download speed limits. Please try again.

    Reply
  31. buuuuu

    Edit 13.11.2012: www45/46/47/48/49/50/51/52 – has been successfully migrated

    I still encounter files which after download have 0kb size at www52

    Edit by admin:
    Bug confirmed => reported to actual admin.

    Reply
  32. duplakappa

    Hello, i understand the captcha thing but no body wants to be watching every file they’re downloading waiting for the captcha… people likes to leaving mipony (or other software) downloading while they do something else. I hope you will solve this problem and this “captcha solution” will end, its a great site so i dont want to see another “MF”. Regards

    Reply
  33. thanatos

    Start selling premiums and unban all countries IP, or you will be unable to run this site. Running a complete free file host is a dream; wake up.

    Reply
  34. G Money

    Is www21 running slow, only downloading at 200-500kbs, usually 1-4Mbs, don’t know if its the server or just lots of downloads. Great site guys, love it. Thanks for all your hard work.

    Reply
  35. anon

    the main reason for your increasing popularity is the ease of use of this website.
    no premium, no speed limitations, no captchas, unlimited parallel downloads, only one click and you’re downloading.
    now you changed one of those points, by adding captchas and by adding registration, im suspecting you plan on changing other points too.
    you’re not doing yourself any favors here, by adding captchas, you’ll only drive people away from this site and to your competitors like xxx, yyy and zzz*, who refrain from using them.
    my advice, rethink your strategy or in all likely-hood you’ll see a significant loss in ad revenue.
    its your funeral

    *now that they lifted their restrictions, they’re quickly gaining in popularity again

    Reply
  36. matoute

    yep, still getting some 0 byte files from www52, but compared to yesterday it’s working like a charm.

    Edit by admin:
    Bug confirmed => reported to actual admin.

    Reply
  37. duplakappa

    If your servers are overloaded and the captcha is th only solution (or the fastest) then use it because its needed to give a better service, but please dont add premium accounts or download speed limitations or a file download limit like waiting X time to download again. Please dont change for bad, your site is great!

    Reply
  38. AMAZING

    LOVE THE WEBSITE, PLS KEEP UP YOUR GOOD WORK ADMIN, DON’T LISTEN TO THE DOUBTERS POSTING HERE

    LOVE ZIPPYSHARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Reply
  39. AMAZING

    I dont care if there are captcha’s STILL THE BEST HOSTER

    BAR NONE

    NONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Reply
  40. lianlianmusic

    Hello administrator, why not download more than 30M file it?
    File size reflect more than 30M Download no!!

    Edit by admin:
    It’s a temporary limit, we will probably tune it a bit.

    Reply
  41. wodeaigsq

    Captcha Not seen on most files.SO cant download.
    download speed is very low….I usually have 400kb but now 15kb all the day
    I think you are doing your best…

    Captcha Not seen
    http://i.imgur.com/QLtxH.png

    Edit by admin:
    Our new ISP could have some route issue to China. Sorry, we can’t do anything about it. :(

    Reply
  42. kris1986k

    ”Captcha Not seen”
    it may be the browser too
    i have faced same problems but with other content than captcha
    Firefox, IE 9 and Chrome <<< test on all of those browsers
    if none works ask friends to enter the link, could be that the Java on your PC has some bug

    Reply
  43. paul

    I agree, do away with the captcha. The reason I went with zippyshare was that it was so simple. The simple download button was much better

    Reply
  44. nex

    I don’t get it. This is the best upload service on the internet. How in the world is it free and not the most popular??

    Reply
  45. Spike

    @jan: no probs here with the captcha. Only type the 2 words and click on Download. Do not use the ENTER-key! If you can’t read the 2 words you’ll get new word when clicking on Download. Done here several times and it always worked, as long as you type the right 2 words. If you make a mistake: no download.

    Reply
  46. kris1986k

    O____O

    www3 and www4 back online :D

    glad to have them back, thanks zippyshare!!
    i don’t mind captcha….but optimize it for those who are blind lol

    oh and sorting works in a strange way
    one click > sort by name
    next click > by date?
    again > random :D

    other stuff, sorting or actually the order of the folders
    in public view…its only by date :'(
    however the files inside the folders by file name

    ^more spam

    Reply
  47. Spike

    Lots of files are disappearing and reappearing later in “main”. The last days these were all from www10 to 15.
    Today some deleted files from www4 reappeared and a file from www26 (also in “main”, not in the original folders)

    Edit by admin:
    Added to bugtracker.

    Reply
  48. mase112

    Hi Team,

    from the captcha code has been introduce i cant download from zippyshare using mipony
    keep getting download error..anyone else having this problem???

    Reply
  49. DeepSta

    Hi guys… CAN YOUR’L PLEASE DO AWAY WITH THE CAPTCHA THING… ITS HIGHLY ANNOYING… PLEAZZZZZZZZZZZZZZZZ………………….

    Reply
  50. Morten K

    Abit sad to see you have added captcha.
    But if you gonna keep the captcha, please make some more simple captcha.
    They are way to hard to read. :/

    Reply
  51. ddust

    I’m glad www3 starting to work again, but when I started to download, the speed I get is pretty low, only 12.8 KB/s..
    I hope the speed getting back to how it used to be. Thank you,,

    Edit by admin:
    Our new ISP could have some route issue to Indonesia. Sorry, we can’t do anything about it. :(

    Reply
  52. yakman

    www4 is back and there’s a file i need to download from that server.
    The problem is when i download it , the file stuck at 920kb and stop downloading.
    After a moment it says the file download finish and it remains at 920kb.
    Have the same results with many tries.
    Any solution?

    Edit by admin:
    Info has been redirected to our system administrator.

    Reply
  53. Ree

    Why am i getting slow download speeds? Ranging between 12-24KB/s ??? I use a 2MB internet connection. Previously it use to download at a speed of 150-200KB/s.

    Reply
  54. Kaliban

    Well, about this “no data lost” statement, www21 says: “File has expired and does not exist anymore on this server”. What about that? :)

    Reply
  55. DjJeshk

    The device or resource (www3.zippyshare.com) is not set up to accept connections on port “The World Wide Web service (HTTP)”.

    Reply
  56. JR

    Would be possible for us to set a passaword for the individual files uploaded, please??
    This would be very useful to me.

    Thanks.
    JR.

    Reply
  57. Pope

    Must be a huge migrating so many files. Major Kudos to zippyshare for actually thinking of their users and keeping us apprised as to what is going and when it is happening. I don’t know of any other site that bothers.

    Hope the ReCaptcha disappears soon, it is such a pain in the ***!

    Current download speeds and page-load speeds for me are not so great, but I am happy to persevere as no doubt they will improve with all the new hardware. Not to say they are bad, just slow compared to what they used to be. Which means they are now ‘only’ as fast as the best of their competitors. lol.

    ZippyShare is still my favourite host.

    Thanks for your policy of keeping us all informed.

    Reply
  58. Spike

    Kaliban said (November 23rd, 2012 at 9:15 pm)
    Well, about this “no data lost” statement, www21 says: “File has expired and does not exist anymore on this server”.

    Same Server, same experience here.
    Also some files from other servers than 21 seem to disappear currently

    Reply
  59. kris1986k

    seems server 4 is back again :)
    as for the disappearing files…i may be wrong but none of mine is gone
    they just went missing for few days and now i see them back…

    and just like ‘Pope’ mentioned i think zippyshare is still migrating files….sorry to disappoint you all but thats more than few TB :P

    no complains from my side :D

    Edit by admin:
    Thank You for the kind words, and yes, we still:
    – migrating files
    – adding new servers
    – adding new connectivity to boost download speeds in peak hours
    Busy, busy, busy :)

    Reply
  60. Spike

    Is there a problem or a bug on www55?

    We have one file with 2 different www55-Links in 2 different folders.
    Both of them show incredible DLL-counts (4585 resp. 5974) but only 3 resp. 8 “Prev”-Counts.
    If you have a look on this file via the Stats-Button you see

    Link 1:
    942 Pageviews/1 Preview/4 Downloads for 2012-11-30
    8206 Pageviews/1 Preview/1 Downloads for 2012-12-01

    Link2:
    5974 Pageviews/5 Previews/2 Downloads for 2012-11-30
    10 Pageviews/3 Preview/1 Downloads for 2012-12-01

    —–

    missed files reappearing under main on 2012-11-30: 4 files from www52, 63, 64

    missed files reappearing under main on 2012-01-12: www52, 63, 63, 64 (these 4 have been missing only for 3 to 5 hours)

    Reply
  61. kris1986k

    @ Spike,
    then i suggest you google the file name of that ‘incredible DLL-counts’ file
    and if you see it in google search then that is the reason…your file is just viewed, not only by humans
    there are sites collecting links, search engines , scripts, bots etc

    whatever(?) will acces the link is counted as a view…that’s my guess

    Reply
  62. Spike

    no, kris. Must be another reason. Note: there are TWO different Links for the SAME file.
    And with both Links (files) the Previews are counted als “Downloads” – but only in the “your account”-View

    Reply
  63. Jackie

    Hi I have been trying to download like 20 times and the page keeps refreshing but nothing happens! I am soooooooo frustrated!

    Reply
  64. Spike

    @jackie: wait for 48h and try again, this will help normally! And have a look on the number behind the www (i.e. www63.zippyshare…). Often all files with the same number will not work for some hours.

    There are still files disappearing and reappearing in the “main” folder of an account.
    Yesterday 4 files from www63/64, today 3 files from www47/63

    Reply
  65. Werner

    Hey Zippyshare Team! Thanks for your Service! I’m a active User since 2008 and I like the “Only-Free” way of thinking :D

    But I uploaded a 2,3 GB splitted via a Kabel Deutschland connection (32 mbit) to your Servers. Now my partner sitting in Hamburg with a 100 mbit connection from Wilhelm Tel ISP. The download speed is nearly 30 kb/s per part what my partner makes a little bit frustrated :D

    I’m looking forward that you the fix the handfull servers that run not at its best.

    The new Captcha idea is usefull in case of abusive downloading!

    Reply
  66. Spike

    Hi Werner, hi The Z-Team!
    I think it’s not (only?) a server problem. Yesterday I downloaded a 130MB-file with good speed in about 7 minutes with my 3Mbits-connection. A friend of mine downloaded the same file in Portugal with a 7Mbits-connection only 30 mins later – but only at a speed of 5kb/s!

    Reply
  67. franceline santos

    Dears

    In my PC, when i will start download, the CODE not appears.
    I click in DOWNLOAD, but anything change

    Someone can help me?

    Best regards
    Franceline Santos

    Reply
  68. Spike

    There are still files disappearing and reappearing under main: today 1 x www48, 2 x 63, 4 x 64.
    Interesting: www63/64 are always involved…

    Reply
  69. Spike

    again 23 files disappeared…
    another problem: exploding download numbers – but: WITHOUT relevant TRAFFIC!
    The number of downloads is 3 times as high as the number of views… how could this be?

    Reply
  70. Spike

    35 missed files reappeared tonight under “main”: 2 x www47, 6 x www52, 2 x www59, 13 x www63, 12 x www64
    Besides of Server 47/63/64 his time there were two “new” servers involved for the first time in the missing file problem: www52 and www59

    Reply
  71. kris1986k

    Spike wrote:
    ”The number of downloads is 3 times as high as the number of views how could this be?”

    for example, use JD downloader, copy the link and create a DLC
    share the DLC, people who have the DLC can’t enter the download link as its encrypted…
    but they can download it
    i think that may answer your question

    as for the previous querry about the views…i got few files with a number of view @ 30 000
    again, i think thats a server bot, some collecting software

    Reply
  72. Simon

    Please fix the avatars. Something goes wrong when uploading an avatar and the picture can not be shown on the profile page. this should be pretty easy to fix.

    Reply
  73. eL

    5kb/s, does this only happen to me?

    Edit by Admin:
    Hey eL, probably our main ISP have some kind of routing problems to Indonesia at the moment, sorry we can’t do anything about it. :-/

    Reply
  74. xiongrentmp

    Although you said www4 is back but I still encounter a file which after download have 0kb size at www4. Do I need to post the full file address? (This is the first time I encounter a problem at zippy and I am not sure how to report it oO

    Reply
  75. Sid

    I am really thankful to you guys for sorting this thing out. Now I can download from my favorite file hosting site once again. Thanks a lot.

    Reply
  76. Татьяна

    Спасибо за вашу работу! Теперь работает лучше!

    Reply
  77. Spike

    oldman, don’t press enter after typing the captcha.
    Do only type the captcha and press Download thereafter. DO NOT PRESS ENTER!

    Reply
  78. Jake

    Is it just me or when I try to download something , the download speed starts off with a high download rate then it alternates from high to low , after a few seconds , the download speed just stops abruptly and hangs there leaving the download file to fail …..

    Is it a server problem or something ??

    Edit by admin:
    It’s probably some kind of connectivity problems to Malaysia. Sorry, but we are unable to help You with that. :-(

    Reply
  79. 煩惱的人

    最近下載真的很有問題耶 最快速就 10到20k 會不會太離譜了 下載一個 170m的 東西要3小時或2小時

    Reply
  80. Snail

    Really painful DL speeds from your www9 and www10 servers. About 20kbps, LOL. No, don’t think everything can be explained as “router / ISP / connection issues”, because every other service works flawlessly. Never happened with Mediafire (your closest model) for all the years I used it…

    Edit by admin:
    www9/10 looks ok from here (we can easily max out our office connection)

    Reply
  81. Rocko

    The speeds from south africa is 1-3kb/s. Not sure if it’s proxy issue, though other sites downloads remain a contain 200kb+

    Reply
  82. QQ

    I don’t know what had happened but Zippy didn’t work well this past two days for me. it worked absolutely okay when I used it in saturday. but since yesterday the download process is so slow and then stopped before it’s completed. I tried the other download site and it’s okay.

    Reply
  83. Alex

    Amazing job you guys! You really rock, best file hosting server ever !!! They can’t remove the captcha orelse all the servers will be loaded because of bots! Keep up the good work! :)

    Reply
  84. Mig

    In Portugal, Zippy Rules!
    .
    Amazing service.. Fast, loyal even without premium!
    .
    Fuck off “D*m” and similar adulterated shits….
    You (Zippy) are the best!
    .
    Love you!!

    Reply
  85. Luigi

    I am having plenty of problems with www19 sin yesterday. It takes it some much to access to the page, the download never starts and sometimes the servers says that the file does not exist (although it does exist)

    Reply
  86. giovanni colonna

    i am having a problem , can you help me, when open zippy said that have an error htpp 500

    Edit by admin:
    Which URL/server?

    Reply
  87. MauricioRoman2011

    I’m having a problem, my previews and downloads are also zeroed and Bandwidth Served
    The information of the downloads do not appear

    Reply
  88. adli

    why is the download speed still slow? my top speed is 1000kbps but when i try to download anything it will decrease from 30kbps to 0kpbs

    Reply
  89. Sc00teR

    Hi Zippyshare,

    Im having slow download speed issue with all server of zippyshare. & even download stop in middle after some time ..

    please fix it ASAP.

    Reply
  90. Kris

    Slow speed recently on some of your servers, and for what I can see I’m not the only one with this problem.

    Reply
  91. Jewelz

    Hi,

    Is there a problem with some of the servers Zippy? When I click on “Download”, the page just refreshes itself – I had the same issue last year when it went down…

    Any news would be (As always) much appreciated.

    Cheers guys!

    Edit by admin:
    Send us the server numbers/names where you encountered such an issue (eg. www1, www22, …)

    Reply
  92. Dan

    How do you make money? lol


    Edit by admin:
    Our main job is banks robbing, but tsss, don’t tell anyone. ;)

    Reply
  93. ahmed

    I Love zippyshare, But there is a recent problem where I go to the page of the zippyshare download and when I click download it just refreshes the page again and the download pop up window does not come up (just the same page) Is there something I should get rid of on my computer to make it work properly?!? Sometimes (usually @night) I do it again with the same file and it works. Dont get it. Any help I’d appreciate greatly. Thankyou Z.S

    Edit by admin:
    Several people reported us a similar issue, but we are unable to locate any bug which could cause such a browser behavior. More info regarding config of your computer will be helpful .eg:
    – your operating system and version
    – name and version of your browser
    – installed browser addons
    – installed antivirus software

    Reply
  94. Augusto

    Love you guys! Jus wanted to let you know that.. Unique way of handling problems and informing the users, normal users who don’t (directly at least) make you earn money). I really respect that, so thank you!

    Reply
  95. Lucy

    15 hours to download 128MB on www42. OMG. :( I wonder if it will resume if I continue tomorrow?… Thanks in advance.

    Reply
  96. Fremy Samba

    Hi ZS Team,

    Hope all of you are fine. My concern is about downloading file. As a matter of fact, nothing happens after my clicking on the download button. At the begining, i sometimes had to wait a long time before the download begin after the download button is clicked. Now nothing happens anymore Is it a general case or am i the only one to experience this? You guys are doing a great job and i know you will sort out this issue.

    Peace,

    FS

    Reply
  97. Matt

    Greetings, Zippy Team!

    These past few days have been annoying! The reCaptcha simply doesn’t work. Two recently uploaded files are unavailable to me. One is located on http://www.55 the other on http://www.72. I browse through the captcha’s until I’m 100% sure I know what I’m seeing, I input it, and click the “Download Now” button. Then the page starts reloading, nothing happens and the Captcha re-appears. I’ve tried this over a dozen times per link, I believe it’s impossible I got the letters wrong EVERY time. This means that there is a serious problem with this method – if the server load has decreased, it’s because many people are unable to download things properly. Please look into it, I would hate to see Zippy turn into one of the many filesharing sites…

    Regards,

    Matt.

    Edit by admin:
    I just tested both servers (55 and 72) and captcha work as it should (Win7 64bit/FF21).

    Reply
  98. Cheng

    THe captcha we have tokey in for big files. Its not working. No enter button or whatsover near the captcha D: Fix this please thx :D

    Reply
  99. Ben

    Hello,

    I use firefox with ghostery extension.
    Here is the strange thing : zippyshare is in my whitelist in ghostery but i can’t download a file (nothing happen when i click on download), if i deactivate ghostery and reload the page, download is available, is that normal ?

    Reply

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