We owe You some information about any issues with our website You might have encountered lately. We talk about the following:
– slow speeds on some of the servers
– long waiting time for the download to begin after the download button is clicked
– missing links after the upload process
All of this was an effect of a policy change on our hosters side. The changes prevented us from upgrading our infrastructure as we had to check for other offers. As we couldn’t add hardware for some time the load on our currenet servers peaked.
Good news is that we were able to get a good agreement for some decent new hardware from another hoster. We got the first batch just 2 days ago and started the migration of a few of the most loaded and failure prone servers. If everything goes as planned Zippyshare will be back to its usual top performance by the end of the month.
Keep You fingers crossed and give us some time to get the job done.
Edit 14.10.2012: www7/8/9 – data migration process started – ETR: 96h or more
Edit 15.10.2012: www10/11/12 – data migration process started – ETR: 96h
Edit 16.10.2012: www21/22/23/24 – data migration process started – ETR: 96h
Edit 16.10.2012: www17/18/19/20 – 107 inodes to go – 1100 already checked – ETR: 24-48h + time needed to data migration (we will not risk losing any more data by putting the server online when we don’t know what caused data corruption in the first place – everything in megaCLI looks ok)
Edit 17.10.2012: An update about 7/8/9, 21/22/23/24 – the DNS entries have been altered to point to the new machines. Not all of the data has been migrated till now. This means that some of the data on the servers will be not accessible for some time. No we are not completly crazy I can assure You. The old servers where overloaed and where down for about 50% of the time so we decided to move some data to a new machine, redirect the traffic and move the rest “in background”. For the next 48h You might encounter files which after download have 0kb size. Don’t worry the file hasn’t been migrated from the old server. Just try again in a few hours time. We do our best to keep it as comfortable for You guys as we can. It will still be a bumpy ride unfortunately.
Edit 18/19.10.2012: 17/18/19/20 – up! 7/8/9, 10/11/12, 21/22/23/24 – has been successfully migrated. We got the second batch of new servers.
Edit 20.10.2012: We just started moving data from 1/2/3, 4/5/6, 13/14/15/16, 17/18/19/20, 25/26/27/28.
Edit 21.10.2012: 17/18/19/20 – has been successfully migrated.
Edit 25.10.2012: 13/14/15/16, 25/26/27/28 – has been successfully migrated.
Edit 28.10.2012: 1/2, 5/6 – has been successfully migrated.
Edit 29.10.2012: 3/4 – has been successfully migrated.
Edit 01.11.2012: Some users reported problems with file downloads (incomplete downloads, connections drop, timeouts etc.)… we have reconfigured our servers a bit, please report us any issues You might encounter
Edit 7.11.2012: www3/4 still fsck (it’s not a bug it’s a feature) :-/
Edit 10.11.2012: We got the third (last one) batch of new servers. We just started moving data from:
www29/30/31/32, 33/34/35/36, 37/28/39/40, 41/42/43/44, 63/64 – only data migration – ETR: 96h
www65/66 – the DNS entries have been altered to point to the new machines. For the next 48h You might encounter files which after download have 0kb size. Don’t worry the file hasn’t been migrated from the old server. Just try again in a few hours time.
Edit 12.11.2012: 65/66 – has been successfully migrated.
Edit 13.11.2012: www45/46/47/48/49/50/51/52 – has been successfully migrated.
Edit 14.11.2012: www29/30/31/32, 33/34/35/36, 37/28/39/40, 41/42/43/44, 63/64 – has been successfully migrated.
Edit 15.11.2012: Holly shit, reCaptcha everywhere… sorry folks, we are testing a theory about file downloads by some “automatic software” which cause very high load on our servers. We hope that the reCaptcha will be only a temporary solution.
Edit 20.11.2012: www3/4 – It’s Alive! 😀 No data lost, but it was a bit humiliating downtime for us. :/
Edit 30.11.2012: We just added another 10gbps to one of our aggregation switches to prevent congestion in peak hours. What this means for you? Better download speeds of course.
Edit 1.12.2012: www53/54/55/56/57 – has been successfully migrated.
Edit 9.12.2012: New servers added into load balancer, now, please give a warm welcome to www67/68/69/70/71/72/73/74… more to come. 😉
Edit 26.01.2013: New server added into load balancer, please give a warm welcome to www75/76